Voiceflow orchestrates conversational AI pipelines by integrating speech-to-text (STT), large language models (LLMs), and text-to-speech (TTS) technologies. Developers can visually design conversation flows, connect to LLMs for dynamic responses, and deploy agents across multiple channels with robust API and telephony integrations.
Developers typically build:
- Virtual call center agents
- Voice-enabled customer support bots
- Multimodal chat and voice assistants
- Automated appointment schedulers
- Interactive FAQ and knowledge base agents
- Voice AI for IoT and smart devices