Triage & routing
Retire the IVR maze authenticate the caller, read intent, and route to a real resolution.
Problem Area
Patients expect immediate answers. When calls go unanswered, it often leads to lost appointments, delayed care, and patients choosing another provider.
Staff burnout
Staff burn hours on scheduling, reminders, and repeat questions.
Patients can't always reach you
Around 40% of patient calls go unanswered at peak times.
Frustrated patients
Patients wait on hold, give up, and don't call back.
With Smallest AI
Empower every step of the care journey with AI voice agents that enhance patient outcomes, lower operational costs, and ensure regulatory compliance.
Always on patient support
Automate appointment booking, FAQs, call routing, and multilingual support so patients get help instantly.
Resolve it in one call
Complete requests without transfers or follow-ups, cutting repeat calls and fragmented handoffs.
Get patients seen sooner
Coordinate authorization, availability, and booking to reduce delays and no-shows.
Turn calls into clean claims
Explain benefits, resolve claims, and manage follow-ups to reduce denials and delays.
Give your staff their day back
Handle intake, coordination, and follow-ups to cut manual work across teams.

Retire the IVR maze authenticate the caller, read intent, and route to a real resolution.
Turn sign-ups into active members with guided enrollment, setup, and eligibility checks.
Keep members engaged with proactive benefits guidance and referral intake.
Speed approvals by collecting documents, submitting, and tracking status end to end.
After-call summaries & disposition auto-summarize to cut manual documentation time.
Voice EOBs and letters for visually impaired members.
Enterprise-grade controls
Integrate with your existing healthcare systems and deploy AI voice agents across phone, web, and messaging channels all from one platform.
Certified and compliant
Built for the most security-conscious enterprises. We meet the world's most rigorous standards so you can build and deploy with confidence.
Zero Data Retention
Keep conversations private with zero data retention and automatic PII and PCI redaction.
Data Residency Option
Control where your data is processed and stored.

Build it your way
Start on web
Choose from over 16 languages
Clinic Bot
Hi can you reschedule my appointment to 11am tomorrow?
No worries, let me check the availability.
Checking calendar.....
The appointment is rescheduled for 11 am tomorrow.
Will I get a message regarding confirmation? Also can you give me a reminder call tomorrow before the appointment ?
Confirmation message should reach your registered number shortly
A reminder call before your appointment has been set up. Is there anything else I can help with?
Build with API
Every interaction sounds natural-whether it's one call or ten thousand.

How does voice AI improve patient scheduling efficiency?
Can an AI voice agent handle medical terminology ?
Can agents handle sensitive patient conversations?
Can it integrate with our EHR and practice management system?