Balance & transactions
Answer balance, recent-transaction, and statement questions after verifying the caller.
Problem Area
Every unanswered call is money left on the table.
People call about balances, cards, and payments and they expect answers now. When no one picks up, problems pile up and payments slip.
Your call center is swamped
Agents spend all day on balance checks, card issues, and the same routine questions.
Customers can’t get through
Long holds and after-hours gaps mean calls and payments get missed.
Collections is slow and costly
Chasing past-due accounts by phone is expensive, inconsistent, and hard to keep compliant.
With Smallest AI
One agent for every banking and collections call.
From a quick balance check to a payment arrangement, Smallest Agent verifies the caller, resolves the request, and logs it while staying inside your compliance rules.
Answer every call, instantly
Pick up every call 24/7, across 16+ languages, with no hold time.
Qualify before you spend time
Balances, cards, payments, and status handled without tying up an agent.
Collect more, respectfully
Offer reminders, payments, and hardship arrangements that stay inside the rules.
Stay compliant by default
Every call recorded, monitored, and scripted to your policies.
Free up your team
Route only the complex, sensitive accounts to human agents.
Banking solutions
One agent for every banking conversation.
Card activation & lock
Activate new cards and lock or unlock a card instantly on request.
Card replacement
Report a lost card and order a replacement in a single call.
Branch, ATM & routing
Answer location, hours, and routing-number questions, 24/7.
Fee & statement help
Explain fees and statement lines in plain language.
Call logging to CRM
Transcribe and summarize every call straight into your system of record.
Enterprise-grade controls
Built-in features that offer full control over the Agent
Integrate with your existing banking systems and deploy AI voice agents across phone, web, and messaging channels all from one platform.
Certified and compliant
Your data, secure with Enterprise Security
Built for the most security-conscious enterprises. We meet the world's most rigorous standards so you can build and deploy with confidence.
Zero Data Retention
Keep conversations private with zero data retention and automatic PII and PCI redaction.
Data Residency Option
Control where your data is processed and stored.
Build it your way
Start building Smallest Agents for banking today
Start on web
Choose from over 16 languages
Clinic Bot
Hi can you reschedule my appointment to 11am tomorrow?
No worries, let me check the availability.
Checking calendar.....
The appointment is rescheduled for 11 am tomorrow.
Will I get a message regarding confirmation? Also can you give me a reminder call tomorrow before the appointment ?
Confirmation message should reach your registered number shortly
A reminder call before your appointment has been set up. Is there anything else I can help with?
Build with API
Every interaction sounds natural-whether it's one call or ten thousand.
Frequently
asked questions
What is a debt collection AI voice agent?
Can voice AI handle sensitive financial conversations respectfully?
How do AI agents in debt collection work?
Are AI collection calls compliant with regulations?