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Orum

Orum

AI-Powered Voice Platform for Sales Teams

Sales & Call Center AI

Orum

Orum is a Voice AI platform purpose-built for sales development teams, leveraging advanced AI to automate and optimize outbound calling workflows. Designed for sales reps, managers, and operations leaders, Orum transforms traditional cold calling into a data-driven, scalable system that maximizes live conversations and pipeline generation. The platform integrates seamlessly with leading CRMs and sales engagement platforms, making it a powerful tool for organizations seeking to increase connect rates, improve coaching, and drive more revenue.

Orum's core technical value proposition lies in its AI-powered dialer, real-time connect rate intelligence, and AI coaching suite, all trained on over 1 billion real sales calls. By automating repetitive tasks and providing actionable insights, Orum enables sales teams to focus on high-value conversations, reduce ramp time, and achieve consistent results. The platform is trusted by thousands of SDR teams and is built with enterprise-grade security, reliability, and compliance in mind.

QUICK FACTS

Tool Name

Orum

Website

orum.com

Category

Sales & Call Center AI

Primary Use Case

Automated outbound calling and AI-driven sales coaching for sales development teams.

API Availablity

API and webhook integrations available for custom workflows.

Typical Users

Sales development representatives, sales managers, sales operations, and enterprise sales teams.

What

Orum

Does

Orum's Voice AI platform operates through a sophisticated pipeline: speech-to-text (STT) transcribes live calls, large language models (LLMs) analyze and generate insights or responses, and text-to-speech (TTS) delivers real-time feedback or coaching. This STT -> LLM -> TTS pipeline enables automated dialing, live conversation analysis, and actionable coaching at scale.

Developers typically build:

- Automated outbound dialers for sales teams

- Real-time conversation analytics dashboards

- AI-powered coaching and feedback tools

- Integration modules for CRMs and SEPs

- Custom call outcome tracking and reporting

- Virtual sales floor collaboration environments

Key Features

AI-Powered Parallel Dialing

Orum automates parallel dialing, connecting reps to live prospects faster by detecting who answers first and optimizing connect rates with AI-driven strategies.

Real-Time Conversation Intelligence

The platform transcribes and analyzes calls in real time, providing actionable insights and performance metrics for both reps and managers.

Integrated AI Coaching Suite

Orum's AI coaching tools deliver scorecards, roleplay scenarios, and prioritized feedback, enabling continuous improvement and measurable rep development.

Seamless CRM & SEP Integrations

Orum integrates with Salesforce, HubSpot, Outreach, Salesloft, Gong Engage, Apollo, and supports webhooks for custom workflows, ensuring data flows across your stack.

Enterprise-Grade Security & Compliance

The platform is SOC 2 Type II and ISO certified, GDPR ready, and includes advanced number rotation and reputation monitoring to reduce spam risk and ensure compliance.

Common Use Cases

Sales Development Automation

Automate outbound dialing and maximize live connects for SDR teams to increase pipeline.

AI-Driven Sales Coaching

Deliver real-time, actionable coaching to reps based on live call analysis and AI-generated insights.

Remote Sales Floor Collaboration

Enable distributed teams to collaborate, compete, and receive live feedback in a virtual sales floor environment.

Seamless CRM & SEP Integrations

Sync call data, outcomes, and recordings with existing CRM and sales engagement platforms for unified reporting.

International Sales Outreach

Support global teams with international calling across 160+ countries and regions.

International Sales Outreach

Support global teams with international calling across 160+ countries and regions.

Alternatives

Smallest AI

recommended

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AGI agents under 10B parameters for ultra-fast, accurate speech and text conversations. 

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ZoomInfo Chorus

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Observe.AI

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Nooks AI

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Real-time Voice AI for Sales Teams

Frequently Asked Questions

What LLMs and AI models does Orum support?

Orum's AI is trained on over 1 billion real sales calls and integrates with leading AI models for speech-to-text and conversation analysis. Specific LLMs are not publicly listed, but the platform is designed for extensibility and enterprise-grade AI.

Does Orum offer an API for developers?

Yes, Orum provides API and webhook integrations, allowing developers to connect Orum with CRMs, SEPs, and custom workflows for automated data sync and process automation.

How does Orum handle latency and call quality?

Orum's parallel dialing and real-time AI analysis are optimized for low latency, ensuring reps are connected to live prospects quickly and call quality is maintained throughout the session.

What pricing models are available for Orum?

Orum offers tiered plans such as Launch and Ascend, with pricing based on user count and calling volume. Add-ons are available for advanced features like AI Coaching and webhooks, and billing is typically annual per user.

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ON THIS PAGE

  • Introduction

  • What it does

  • Key Features

  • Use Cases

  • Alternatives

  • FAQs