Orum
AI-Powered Voice Platform for Sales Teams
Sales & Call Center AI
Orum
Orum is a Voice AI platform purpose-built for sales development teams, leveraging advanced AI to automate and optimize outbound calling workflows. Designed for sales reps, managers, and operations leaders, Orum transforms traditional cold calling into a data-driven, scalable system that maximizes live conversations and pipeline generation. The platform integrates seamlessly with leading CRMs and sales engagement platforms, making it a powerful tool for organizations seeking to increase connect rates, improve coaching, and drive more revenue.
Orum's core technical value proposition lies in its AI-powered dialer, real-time connect rate intelligence, and AI coaching suite, all trained on over 1 billion real sales calls. By automating repetitive tasks and providing actionable insights, Orum enables sales teams to focus on high-value conversations, reduce ramp time, and achieve consistent results. The platform is trusted by thousands of SDR teams and is built with enterprise-grade security, reliability, and compliance in mind.
Quick facts
Tool Name
Orum
Website
orum.com
Category
Sales & Call Center AI
Primary Use Case
Automated outbound calling and AI-driven sales coaching for sales development teams.
API Availablity
API and webhook integrations available for custom workflows.
Typical Users
Sales development representatives, sales managers, sales operations, and enterprise sales teams.
What
Orum
Does
Orum's Voice AI platform operates through a sophisticated pipeline: speech-to-text (STT) transcribes live calls, large language models (LLMs) analyze and generate insights or responses, and text-to-speech (TTS) delivers real-time feedback or coaching. This STT -> LLM -> TTS pipeline enables automated dialing, live conversation analysis, and actionable coaching at scale.
Developers typically build:
- Automated outbound dialers for sales teams
- Real-time conversation analytics dashboards
- AI-powered coaching and feedback tools
- Integration modules for CRMs and SEPs
- Custom call outcome tracking and reporting
- Virtual sales floor collaboration environments
Key Features
AI-Powered Parallel Dialing
Orum automates parallel dialing, connecting reps to live prospects faster by detecting who answers first and optimizing connect rates with AI-driven strategies.
Real-Time Conversation Intelligence
The platform transcribes and analyzes calls in real time, providing actionable insights and performance metrics for both reps and managers.
Integrated AI Coaching Suite
Orum's AI coaching tools deliver scorecards, roleplay scenarios, and prioritized feedback, enabling continuous improvement and measurable rep development.
Seamless CRM & SEP Integrations
Orum integrates with Salesforce, HubSpot, Outreach, Salesloft, Gong Engage, Apollo, and supports webhooks for custom workflows, ensuring data flows across your stack.
Enterprise-Grade Security & Compliance
The platform is SOC 2 Type II and ISO certified, GDPR ready, and includes advanced number rotation and reputation monitoring to reduce spam risk and ensure compliance.
Common Use Cases
Sales Development Automation
Automate outbound dialing and maximize live connects for SDR teams to increase pipeline.
AI-Driven Sales Coaching
Deliver real-time, actionable coaching to reps based on live call analysis and AI-generated insights.
Remote Sales Floor Collaboration
Enable distributed teams to collaborate, compete, and receive live feedback in a virtual sales floor environment.
Seamless CRM & SEP Integrations
Sync call data, outcomes, and recordings with existing CRM and sales engagement platforms for unified reporting.
International Sales Outreach
Support global teams with international calling across 160+ countries and regions.
International Sales Outreach
Support global teams with international calling across 160+ countries and regions.
Alternatives
Smallest AI
Visit
AGI agents under 10B parameters for ultra-fast, accurate speech and text conversations.
Scale to billions of enterprise interactions with minimal latency
Frequently Asked Questions
What LLMs and AI models does Orum support?
Orum's AI is trained on over 1 billion real sales calls and integrates with leading AI models for speech-to-text and conversation analysis. Specific LLMs are not publicly listed, but the platform is designed for extensibility and enterprise-grade AI.
Does Orum offer an API for developers?
Yes, Orum provides API and webhook integrations, allowing developers to connect Orum with CRMs, SEPs, and custom workflows for automated data sync and process automation.
How does Orum handle latency and call quality?
Orum's parallel dialing and real-time AI analysis are optimized for low latency, ensuring reps are connected to live prospects quickly and call quality is maintained throughout the session.
What pricing models are available for Orum?
Orum offers tiered plans such as Launch and Ascend, with pricing based on user count and calling volume. Add-ons are available for advanced features like AI Coaching and webhooks, and billing is typically annual per user.
