Dental Answering Service

Dental Answering Service

A dental answering service that answers when your front desk is with a patient. It books and reschedules appointments, answers questions about treatments and insurance, and handles pain calls out of hours.

Runs in your browser and uses your microphone.

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building the future of voice

What your dental answering service handles

Most practices lose calls at lunchtime and after five. Those are the ones that become new patients somewhere else.

Call Icon

Answers while the desk is busy

Picks up at lunchtime and during treatment, when most practices miss calls.

Knowledge base icon

Answers insurance questions

Confirms which plans you accept and your published fees from the knowledge base.

Calendar Icon

Books and reschedules

Checks the book in your practice management system and confirms the slot.

Message Icon

Takes new patient details

Captures contact details, referral source and reason for the visit.

Transfer Call Icon

Handles pain calls out of hours

Routes dental pain, swelling and trauma to your on-call dentist by your own rules.

Calendar Icon

Fills cancellations

Offers the freed slot to the next caller instead of leaving the chair empty.

Call Icon

Answers while the desk is busy

Picks up at lunchtime and during treatment, when most practices miss calls.

Calendar Icon

Books and reschedules

Checks the book in your practice management system and confirms the slot.

Transfer Call Icon

Handles pain calls out of hours

Routes dental pain, swelling and trauma to your on-call dentist by your own rules.

Knowledge base icon

Answers insurance questions

Confirms which plans you accept and your published fees from the knowledge base.

Message Icon

Takes new patient details

Captures contact details, referral source and reason for the visit.

Calendar Icon

Fills cancellations

Offers the freed slot to the next caller instead of leaving the chair empty.

~200 ms
Time to first audio with Lightning TTS
Time to first audio with Lightning TTS
31
Languages across 249 voices
Languages across 249 voices
24/7
Coverage, including holidays
Coverage, including holidays

Hear the voices

Thanks for calling the practice. Are you booking, rescheduling, or in pain?

249 voices

Across 31 languages, with every sample generated by Lightning TTS.

Browse all voices

LeahVerified
American · Female · Young
United States flagEnglish
Use voice
KaitlynVerified
American · Female · Young
United States flagEnglish
Use voice
NolanVerified
American · Male · Young
United States flagEnglish
Use voice
AsherVerified
American · Male · Young
United States flagEnglish
Use voice
ChelseaVerified
American · Female · Middle aged
United States flagEnglish
Use voice
MeherVerified
Indian · Female · Young
India flagHindi
Use voice
AhanVerified
Indian · Male · Young
India flagHindi
Use voice

Live in four steps

Everything below is set up in the Atoms dashboard or through the API.

1

Get a phone number

Rent a number, or connect your existing carrier with SIP trunking.

2

Add your practice details

3

Connect your practice management system

4

Set escalation rules and go live

Setup guide in the docs

Rent a number dialog in the Atoms dashboard

Step 1 of 4

Rent a number dialog in the Atoms dashboard

Step 1 of 4

Dental answering service options compared

How an AI answering service compares with the options most practices use today.

AI answering serviceLive answering serviceVoicemail
Answers while the desk is busyYes, on the first ringDepends on staffingNo one answers
Books and reschedulesYes, through your systemOften, manuallyNo
Handles out-of-hours pain callsYes, by your rulesDepends on planNo
Answers insurance questionsYes, from your knowledge baseVaries by operatorNo
PricingSee agent pricingPer minute or per callFree
Setup timeWithin 5 minutesDays to weeksAt least 30 minutes

Works with your phone system

How an AI answering service compares with the options most practices use today.

Frequently asked questions

What is a dental answering service?

Is it HIPAA compliant?

Can it book into our practice management system?

What happens with a patient in pain after hours?

Can it answer questions about insurance and pricing?

Will patients know they're talking to an AI?