An AI auto attendant answers your main line, understands names and departments in plain speech, and transfers each caller to the right person or extension. Unlike a menu-based auto attendant, callers just say who they need and never press a key.
What your AI auto attendant handles
Every caller gets a greeting and the right transfer, without pressing a key.
Hear the voices
Thanks for calling. Who would you like to speak with today?
249 voices
Across 31 languages, with every sample generated by Lightning TTS.
Browse all voices
Live in four steps
Everything below is set up in the Atoms dashboard or through the API.
Built for front lines without a front desk
Send callers to the right person, whatever your business.
AI auto attendant vs traditional auto attendant
How an AI auto attendant compares with a press-1 menu and a staffed front desk.
| AI auto attendant | Traditional auto attendant | Receptionist | |
|---|---|---|---|
| How callers reach someone | Say a name or department | Press keys or dial an extension | Ask a person |
| Available 24/7 | Yes | Yes | Business hours only |
| Answers common questions | Yes, from your knowledge base | Recorded messages only | Yes |
| Updating the directory | Edit transfers in the dashboard | Re-record prompts and menus | Update the staff list |
| Setup time | Within 5 minutes to start | Hours to days | Weeks to hire |
| Pricing | See agent pricing | Often bundled with phone plans | Salary and benefits |
Works with your phone system
How an AI auto attendant compares with a press-1 menu and a staffed front desk.
Rent a number
Pick a number and go live, with nothing to set up.
Bring your own number
Keep the numbers your customers already know.
Frequently asked questions
What is an AI auto attendant?
How is an AI auto attendant different from a traditional auto attendant?
Can it transfer calls to extensions and mobile numbers?
Can I keep my existing business number?
What happens if the person a caller wants isn't available?
Which languages does the auto attendant speak?