The AssemblyAI alternative
beyond transcription
What if you have an agent which can speak and take actions in your meetings
Used by professionals at
What can Roger do for you
Manage your calendar
Sits in your meetings, understands conversations, and manages your calendar by scheduling, rescheduling, and booking for you.
Answer questions like a human
Speaks up when you can't. Roger answers questions and represents you in calls, even when you're not there.
Take meeting notes
Never miss a detail. Roger listens throughout the call and delivers clean, organized notes the moment it ends.
Pull context from any integrated platform
Roger pulls relevant context from your CRM, Slack, Notion, or any connected tool so every conversation is backed by the right information.
Have more questions? Contact our sales team to get the answer you’re looking for
Answer to all your questions
What is contact center AI and how is it different from IVR?
Contact center AI uses large language models and neural voice synthesis to hold real, dynamic conversations — understanding caller intent, asking follow-up questions, and resolving issues end-to-end. Traditional IVR follows rigid menu trees.
Can an AI call center fully replace human agents?
For tier-1 inquiries -FAQs, status checks, bookings, basic troubleshooting - yes. For complex, sensitive, or escalated issues, the AI routes to human agents with full context.
What is contact center automation?
Contact center automation uses AI to handle routine call types without human agents-reducing costs, improving response times, and ensuring consistent quality across every interaction
What happens when a caller needs a real person?
You define your escalation rules. When a call needs human attention, the agent can route it to the right team member with full call context- so they're never walking in blind.
How does your AI contact center handle sensitive or regulated industries?
Smallest.ai is SOC 2 Type II certified and HIPAA-ready. All calls are encrypted end-to-end. We support compliance-specific call flows for healthcare, finance, and collections.