Seamless support that keeps shipments moving.
Real-time updates, faster issue resolution.
Accelerate Deliveries with Smarter Automation.
AI agents handle delivery updates, delays, and exceptions in real-time—reducing manual calls and missed SLAs.
Smallest AI voice agents helped us better understand users and improve retention. The natural interactions increased engagement and repeat usage. We're seeing great results in user satisfaction and look forward to building even deeper relationships.
Neha Patil
Assistant Manager | Mosaic Wellness
Since adopting Smallest.ai, our NPS score at an all time high due to proactive delivery communication.
Ops. Lead
Logistics Brand
Address Verification Before Dispatch.
AI agents call or message customers to confirm delivery addresses before shipping, reducing failed deliveries and costly return logistics.
Your delivery operations are hurting customer satisfaction and delaying shipments.
Outdated systems delay deliveries and drive up costs.
Your order, fleet, and customer systems are disconnected.
Tracking delivery performance takes too much manual effort.
Customer communication is generic and often delayed.
You can't see the full journey from order to final delivery.
Making changes to workflows needs tech or ops support.
Your order, fleet, and customer systems are disconnected.
Tracking delivery performance takes too much manual effort.
Customer communication is generic and often delayed.
You can't see the full journey from order to final delivery.
Making changes to workflows needs tech or ops support.
You're relying on outdated or incomplete tracking data.
Dashboards don't show where delays or failures occur.
Escalations and exceptions are handled manually and slowly.
Your support teams are stretched thin during high volume periods.
You're relying on outdated or incomplete tracking data.
Dashboards don't show where delays or failures occur.
Escalations and exceptions are handled manually and slowly.
Your support teams are stretched thin during high volume periods.
Deliver Seamless Support That
Keeps Shipments Moving.
Give customers real-time updates, resolve issues faster, and reduce strain on your logistics teams.
Available 24/7
Let your AI field route updates, delay notices, and tracking requests—reducing pressure on dispatch teams.
Build Client Confidence
Provide reliable updates and delivery support through voice or SMS, all with a tone that matches your brand.
Streamline Ops
Use AI to confirm deliveries, update ETAs, log issues, and alert teams—all integrated into your backend systems.
Operational Pulse
Track call loads, support wait times, and rerouting data to improve delivery coordination and cost savings.
Direct Escalations
Automatically escalate failed delivery calls or complaints to dispatch or agents for fast resolution.
AI That Supercharges Your Shipping Operations.
Streamline your Delivery Efforts and Communication with your Customers.
Automation provides quicker response to shipping inquiries, improving customer satisfaction and efficiency.
50%
Faster Resolution
AI customer service operations lower support expenses while maintaining high-quality logistics communication.
35%
Cost Reduction
Enhanced shipment visibility and real-time updates improve coordination and provide accurate information.
60%
Better Tracking
Why Smallest.ai Over
Other Competitors?
Generate speech under 100ms
Build customizable AI agents to suit your needs. Write instructions, link your knowledge base, and choose brand voices for quick adjustments.
Scalable deployments with auto-scaling
Our voice models handle complex acronyms and numbers, such as credit cards and phone numbers, with great pacing and intonation.
Data remains secure on your custom hardware.
Safeguard your secrets exactly where they should be. Rest assured, no data ever escapes the inference hardware.
Integration with Legacy Systems
Easier integration with existing legacy software, hardware, and data pipelines, common in industries like manufacturing or banking.
Your Data, Secure with Enterprise Security
Your data is secured by top SOC 2 Type 2, HIPAA, and PCI compliance standards,
both in the cloud and on-premises.
We comply with HIPAA to protect your health information.
Smallest.ai has undergone SOC 2 Type II attestation and undergoes annual audits.
Strict internal audit processes for data management.
Infrastructure that meets ISO standards.