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E-commerce

AI Voice Agents for
E-commerce Excellence

Transform customer service and sales with intelligent automation.

Let your AI agent handle the calls, so you can close more deals.

Deliver Effortless Support
That Shoppers Remember.

Resolve queries instantly, boost satisfaction, and
turn every interaction into brand loyalty.

Drive Higher Collections with Smarter Automation.

Boost your collection success and profits with our data-driven AI. We contact the right debtors, through the right channels, at the right time—respectfully and effectively.

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Smallest.ai delivers top-tier TTS with minimal resources. It's a masterclass in focus and efficient execution in the AI space.

Rohan Chaudhary
Founder | Rumik.ai

Smallest helped us realize our Voice AI strategy with their dedicated, supportive team. A key partner in our journey.

Satish Mani
MakeMyTrip Travel Services Pvt Ltd

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Cut Collection Costs Without Compromise.

Cut high fees and in-house costs with our AI agents. Recover debts efficiently and affordably with transparent pricing and no human overhead.

The Problem

Your support experience is losing customers and hurting brand loyalty.

Outdated support tools frustrate shoppers and cost you loyal customers.

Your support, order, and CRM systems aren't integrated.
Tracking performance across channels takes too much effort.
Customer engagement feels generic and inconsistent.
You can't view the full journey from browse to purchase to support.
Every workflow update requires engineering support.
Your support, order, and CRM systems aren't integrated.
Tracking performance across channels takes too much effort.
Customer engagement feels generic and inconsistent.
You can't view the full journey from browse to purchase to support.
Every workflow update requires engineering support.
You're making decisions based on delayed or incomplete data.
Dashboards lack clear insights into drop-offs and conversions.
Returns, complaints, and queries are handled manually and slowly.
Your support teams are overwhelmed during peak times.
You're making decisions based on delayed or incomplete data.
Dashboards lack clear insights into drop-offs and conversions.
Returns, complaints, and queries are handled manually and slowly.
Your support teams are overwhelmed during peak times.
How we solve it

Unite Your Tools
Effortless and Smooth

Quickly connect all your daily tools for seamless integration.

Available 24/7

Available 24/7

Handle customer questions, returns, and updates through voice or chat—instantly and at scale, any time they shop.

Build Shopper Trust

Build Shopper Trust

Give each customer a personalized, helpful experience that feels human—even when you're handling thousands of requests.

Drive Conversions

Drive Conversions

Proactively recommend products, follow up on abandoned carts, and update order status automatically to boost sales.

Support Metrics at a Glance

Support Metrics at a Glance

Visualize daily support loads, resolution times, and customer satisfaction to improve service efficiency.

Escalate to Humans

Escalate to Humans

For high-touch queries, seamlessly switch to a human agent—ensuring no friction in the buyer's journey.

Our Assistants for
Debt Collection in Numbers

Boost your collections with innovative AI voice agents that significantly enhance recovery rates and effectively reduce workload.

Intelligent automation and customer engagement systems increase conversion rates and drive revenue growth.

40%

More Sales

AI customer service automation reduces support expenses while maintaining high-quality shopping experiences.

55%

Cost Savings

Smart response systems provide faster resolution to inquiries, enhancing satisfaction and loyalty.

30%

Better Support

Seamless, Scalable, and Intelligent Customer Support.

Handle queries, orders, and returns effortlessly—while delivering a personalized shopping experience.

Generate speech under 100ms

Build customizable AI agents to suit your needs. Write instructions, link your knowledge base, and choose brand voices for quick adjustments.

Scalable deployments with auto-scaling

Our voice models handle complex acronyms and numbers, such as credit cards and phone numbers, with great pacing and intonation.

Data remains secure on your custom hardware.

Safeguard your secrets exactly where they should be. Rest assured, no data ever escapes the inference hardware.

Integration with Legacy Systems

Easier integration with existing legacy software, hardware, and data pipelines, common in industries like manufacturing or banking.

Custom pricing based
on your needs

Book a call to know all about enterprise pricing.

Voice Agents

$0.05/minute and lower

Phone Calls

Upto 10,000 hours

Concurrent Calls

Upto 10,000 Calls

Access to

Lighting V2

Your Data, Secure with Enterprise Security

Your data is secured by top SOC 2 Type 2, HIPAA, and PCI compliance standards,
both in the cloud and on-premises.

Security certification

We comply with HIPAA to protect your health information.

Security certification

Smallest.ai has undergone SOC 2 Type II attestation and undergoes annual audits.

Security certification

Strict internal audit processes for data management.

Security certification

Infrastructure that meets ISO standards.

Answer to all
your questions

Have more questions? Contact our sales team to get the answer you're looking for.