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E-commerce

AI Voice Agents for
E-commerce Excellence

Transform customer service and sales with intelligent automation.

An AI agent that knows the ins and outs of your product.

Convert More Carts With Every Call.

Our AI agents engage shoppers instantly, on voice or chat, turning interest into purchases.

Drive Higher Collections with Smarter Automation.

Boost collection success with data-driven AI. We contact debtors through optimal channels at the right time, respectfully and effectively.

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Smallest AI voice agents helped us better understand users and improve retention. The natural interactions increased engagement and repeat usage. We're seeing great results in user satisfaction and look forward to building even deeper relationships.

Neha Patil
Assistant Manager | Mosaic Wellness

Smallest.ai helped us cut support response times during flash sales and recover abandoned carts we didn't even know we were losing. It's like having a full team on standby- without the cost.

Head of Customer Experience
Skin Care Brand

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Cut Collection Costs Without Compromise.

Cut fees and costs with AI agents. Recover debts efficiently with transparent pricing and no overhead.

The Problem

Your support experience is losing customers and hurting brand loyalty.

Outdated support tools frustrate shoppers and cost you loyal customers.

Your support, order, and CRM systems aren't integrated.
Tracking performance across channels takes too much effort.
Customer engagement feels generic and inconsistent.
You can't view the full journey from browse to purchase to support.
Every workflow update requires engineering support.
Your support, order, and CRM systems aren't integrated.
Tracking performance across channels takes too much effort.
Customer engagement feels generic and inconsistent.
You can't view the full journey from browse to purchase to support.
Every workflow update requires engineering support.
You're making decisions based on delayed or incomplete data.
Dashboards lack clear insights into drop-offs and conversions.
Returns, complaints, and queries are handled manually and slowly.
Your support teams are overwhelmed during peak times.
You're making decisions based on delayed or incomplete data.
Dashboards lack clear insights into drop-offs and conversions.
Returns, complaints, and queries are handled manually and slowly.
Your support teams are overwhelmed during peak times.
How we solve it

Deliver Effortless Support That
Shoppers Remember.

Resolve queries instantly, boost satisfaction, and turn every interaction into brand loyalty.

Available 24/7

Available 24/7

Handle customer questions, returns, and updates through voice or chat—instantly and at scale, any time they shop.

Build Shopper Trust

Build Shopper Trust

Give each customer a personalized, helpful experience that feels human—even when you're handling thousands of requests.

Drive Conversions

Drive Conversions

Proactively recommend products, follow up on abandoned carts, and update order status automatically to boost sales.

Support Metrics at a Glance

Support Metrics at a Glance

Visualize daily support loads, resolution times, and customer satisfaction to improve service efficiency.

Escalate to Humans

Escalate to Humans

For high-touch queries, seamlessly switch to a human agent—ensuring no friction in the buyer's journey.

Your Sales Efforts Made Simpler Through Voice AI.

Boost Sales and Loyalty with Smart Voice AI Engage shoppers instantly, recover lost carts, and deliver support that feels personal, even at scale.

Intelligent automation and customer engagement systems increase conversion rates and drive revenue growth.

40%

More Sales

AI customer service automation reduces support expenses while maintaining high-quality shopping experiences.

55%

Cost Savings

Smart response systems provide faster resolution to inquiries, enhancing satisfaction and loyalty.

30%

Better Support

Why Smallest.ai Over
Other Competitors?

Generate speech under 100ms

Build customizable AI agents to suit your needs. Write instructions, link your knowledge base, and choose brand voices for quick adjustments.

Scalable deployments with auto-scaling

Our voice models handle complex acronyms and numbers, such as credit cards and phone numbers, with great pacing and intonation.

Data remains secure on your custom hardware.

Safeguard your secrets exactly where they should be. Rest assured, no data ever escapes the inference hardware.

Integration with Legacy Systems

Easier integration with existing legacy software, hardware, and data pipelines, common in industries like manufacturing or banking.

Custom pricing based
on your needs

Book a call to know all about enterprise pricing.

Voice Agents

$0.05/minute and lower

Phone Calls

Upto 10,000 hours

Concurrent Calls

Upto 10,000 Calls

Access to

Lighting V2

Your Data, Secure with Enterprise Security

Your data is secured by top SOC 2 Type 2, HIPAA, and PCI compliance standards,
both in the cloud and on-premises.

Security certification

We comply with HIPAA to protect your health information.

Security certification

Smallest.ai has undergone SOC 2 Type II attestation and undergoes annual audits.

Security certification

Strict internal audit processes for data management.

Security certification

Infrastructure that meets ISO standards.

Answer to all
your questions

Have more questions? Contact our sales team to get the answer you're looking for.