Financial Services

AI Voice Agents for Banking

Automate customer calls, accelerate resolutions, and scale operations across banking, insurance, and lending.

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Trusted by 100+ customers

"Smallest AI provides the highest quality of speech agents for automating our highly complex payment contact centres”.

Harinder Thakar

CEO | PAYTM LABS

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Recovery rate lift in collections

0%

Reduction in human fallbacks

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Agent response latency

Quality, Speed, Simplicity

Quality, Speed, Simplicity

Industry-Leading Speech AI: Fast, Accurate, Multilingual, and Easy to Integrate

Faster than the Competiton

Our agents respond in under 200ms- the threshold for natural, human-feeling conversation. No dead air, no dropped intent.

Built for Precision

From policy numbers and account IDs to loan terms and IBAN strings -our voice models handle complex financial data with accurate pacing and intonation, every time.

Data remains secure on your custom hardware.

For banks and insurers with strict data residency requirements-inference runs on your hardware. No data leaves. Ever.

Integration with Legacy Systems

Easier integration with existing legacy software, hardware, and data pipelines, common in industries like manufacturing or banking.

Built to Scale

Agents That Run Your Financial Services Calls,
End to End.

Agents That Run Your Financial Services Calls,
End to End.

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Voice agents start at just $0.05 per minute

Run outbound calls without a dialer team

Handle inbound policy queries and claims

Escalate to a human agent instantly

Your Data,Secure with Enterprise Security

Security Docs

HIPPA COMPLAINT

GDPR

SOC 2

ISO/IEC 27001

HIPPA COMPLAINT

GDPR

SOC 2

ISO/IEC 27001

HIPPA COMPLAINT

GDPR

SOC 2

ISO/IEC 27001

Answer to all your questions

Have more questions? Contact our sales team to get the answer you’re looking for

How does Smallest AI handle compliance in banking and insurance?

Our platform is HIPAA, GDPR, and SOC 2 compliant. For enterprise deployments, we offer on-premise options where all inference stays within your own infrastructure-nothing leaves your environment.

How does Smallest AI handle compliance in banking and insurance?

Our platform is HIPAA, GDPR, and SOC 2 compliant. For enterprise deployments, we offer on-premise options where all inference stays within your own infrastructure-nothing leaves your environment.

Can AI voice agents handle sensitive customer data like account numbers or policy IDs?

Yes. Our voice models are trained to handle complex numeric strings — account numbers, loan references, policy IDs — with high accuracy and natural pacing.

Can AI voice agents handle sensitive customer data like account numbers or policy IDs?

Yes. Our voice models are trained to handle complex numeric strings — account numbers, loan references, policy IDs — with high accuracy and natural pacing.

What happens when a caller needs a human agent?

Agents detect escalation signals in real time and hand off seamlessly to a live agent, with full context transferred -no repeat questions for the customer.

What happens when a caller needs a human agent?

Agents detect escalation signals in real time and hand off seamlessly to a live agent, with full context transferred -no repeat questions for the customer.

How is this different from a traditional IVR system?

IVR follows rigid menu trees. Our agents understand natural language, handle dynamic conversations, and resolve issues end-to-end- without scripts or press-1 flows.

How is this different from a traditional IVR system?

IVR follows rigid menu trees. Our agents understand natural language, handle dynamic conversations, and resolve issues end-to-end- without scripts or press-1 flows.

How does your AI contact center handle sensitive or regulated industries?

Smallest.ai is SOC 2 Type II certified and HIPAA-ready. All calls are encrypted end-to-end. We support compliance-specific call flows for healthcare, finance, and collections.

How does your AI contact center handle sensitive or regulated industries?

Smallest.ai is SOC 2 Type II certified and HIPAA-ready. All calls are encrypted end-to-end. We support compliance-specific call flows for healthcare, finance, and collections.

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SOC 2 Compliant

SOC 2 Compliant

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