AI voice agents that answer support calls, look up orders and accounts through your tools, and hand complex cases to your team.
What your AI agents handle
Take routine calls off your team’s plate, day or night.
Hear the voices
Thanks for calling support. I can help with orders, returns, or your account. What do you need today?
249 voices
Across 31 languages, with every sample generated by Lightning TTS.
Browse all voices
Live in four steps
Everything below is set up in the Atoms dashboard or through the API.
Built for high-volume support lines
Handle the calls your team answers most, in any industry.
AI voice agents vs human-only support
How AI agents compare with staffing every call and with touch-tone menus.
| AI voice agents | Human agents only | Touch-tone IVR | |
|---|---|---|---|
| Wait time | Answered on the first ring | Depends on queue and staffing | Immediate, menus only |
| Routine requests | Resolved with your tools and knowledge base | Resolved | Limited to menu options |
| Complex issues | Transferred to your team | Resolved | Transferred to your team |
| Available 24/7 | Yes | Costly to staff | Yes |
| Busy periods | Scales within your plan’s call limits | Hire and train more agents | Limited by phone lines |
| Pricing | See agent pricing | Salaries and seats | Vendor licensing |
Works with your phone system
How AI agents compare with staffing every call and with touch-tone menus.
Rent a number
Pick a number and go live, with nothing to set up.
Bring your own number
Keep the numbers your customers already know.
Frequently asked questions
What is an AI contact center agent?
Will AI agents replace my support team?
Can it connect to our CRM or order system?
Does it work with our existing phone system?
How many calls can it handle at once?
Is it HIPAA compliant?